Gravity Payments incident

USAePay - Service Disruption

Resolved after 1 day 9 hours, affecting Processing Services, on July 4, 2025.

resolved Jul 05, 2025, 11:35 PM UTC

Processing transactions with USAePay has remained stable for over 24 hours, and no further errors have been observed. If you are having any difficulties, please contact our support team at [email protected] or call tel :8667014700.

Started
Jul 04, 2025, 02:09 PM UTC
Resolved
Jul 05, 2025, 11:35 PM UTC
Duration
1d 9h
Detected by Pingoru
Jul 04, 2025, 02:09 PM UTC

Affected components

Processing Services

Update timeline

  1. investigating Jul 04, 2025, 02:09 PM UTC

    We are aware of an issue with USAePay transaction processing. We will update this page with more information soon. If you are having any difficulties, please contact our support team at [email protected] or call tel :8667014700.

  2. monitoring Jul 04, 2025, 03:19 PM UTC

    USAePay has implemented a fix, and we have observed no further timeouts. We are continuing to monitor for any further errors. If you are having any difficulties processing transactions, please contact our support team at [email protected] or call tel: 8667014700.

  3. resolved Jul 05, 2025, 11:35 PM UTC

    Processing transactions with USAePay has remained stable for over 24 hours, and no further errors have been observed. If you are having any difficulties, please contact our support team at [email protected] or call tel :8667014700.

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