Resolved after 58 minutes, on August 19, 2025.
Our partner DIS has resolved the issue on their side. All services should be running as expected. If you need support, please contact our support team at [email protected] or call tel :8667014700.
Update timeline
- investigating Aug 19, 2025, 01:45 PM UTC
Our partner DIS is experiencing a service disruption that is causing intermittent impact on our service. As a result, you may have issues processing transactions at this time. DIS teams are working on resolving the issue. As a workaround, you can use Dashboard Virtual Terminal at dashboard.gravitypayments.com. If you need support, please contact our support team at [email protected] or call tel :8667014700. Thank you for your patience while this issue is being resolved.
- resolved Aug 19, 2025, 02:44 PM UTC
Our partner DIS has resolved the issue on their side. All services should be running as expected. If you need support, please contact our support team at [email protected] or call tel :8667014700.
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