Granola incident

Notes failing to load in Granola desktop app

Resolved after 25 minutes, affecting Desktop App, on October 8, 2026.

resolved Oct 08, 2026, 02:48 PM UTC

The earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch at [email protected].

Started
Oct 08, 2026, 02:23 PM UTC
Resolved
Oct 08, 2026, 02:48 PM UTC
Duration
25m
Detected by Pingoru
Oct 08, 2026, 02:23 PM UTC

Affected components

Desktop App

Update timeline

  1. investigating Oct 08, 2026, 02:23 PM UTC

    We're currently experiencing issues with notes and folders failing to load on macOS and Windows. Our team are looking into the root cause and working to find a mitigation, and we'll provide another update soon.

  2. resolved Oct 08, 2026, 02:48 PM UTC

    The earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch at [email protected].

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