Granicus incident
Granicus Issue Notification: Simpleview CRM EIC Integration
Resolved after 4 hours 55 minutes, affecting CRM, on September 28, 2026.
We are investigating an issue impacting the EIC Integration within the Simpleview CRM. Affected users may be unable to create or update EIC calculations because the required Location field is not populating with available values. Our engineering team is actively investigating the issue and is working with the integration provider to determine the cause and restore normal functionality.
Affected components
Update timeline
- investigating Sep 28, 2026, 05:15 PM UTC
We are investigating an issue impacting the EIC Integration within the Simpleview CRM. Affected users may be unable to create or update EIC calculations because the required Location field is not populating with available values. Our engineering team is actively investigating the issue and is working with the integration provider to determine the cause and restore normal functionality.
- resolved Sep 28, 2026, 10:11 PM UTC
This incident has been resolved.
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