Resolved after 53 minutes, affecting GovQA, on August 14, 2026.
The issue impacting GovQA public-facing portals has been resolved. All affected services have been restored and are operating normally. We sincerely apologize for the inconvenience caused and any disruption to your operations. Thank you for your patience while our teams worked to resolve this matter.
Affected components
Update timeline
- investigating Aug 14, 2026, 09:10 AM UTC
Granicus Engineering is currently investigating an issue impacting the GovQA application. Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
- identified Aug 14, 2026, 09:20 AM UTC
Granicus Engineering has identified the cause of the issue impacting public-facing customer portals on GovQA application. Our teams are actively implementing a fix and working to restore affected services as quickly as possible. We will continue to provide updates as progress is made.
- identified Aug 14, 2026, 09:20 AM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 14, 2026, 10:04 AM UTC
The issue impacting GovQA public-facing portals has been resolved. All affected services have been restored and are operating normally. We sincerely apologize for the inconvenience caused and any disruption to your operations. Thank you for your patience while our teams worked to resolve this matter.
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