Granicus System incident
Granicus Issue Notification: EngagementHQ Canada
Resolved after 7 hours 17 minutes, affecting EHQ - Canada, on May 21, 2026.
Our engineering team is working with high priority to resolve the performance and intermittent outage issues. We sincerely apologize for the inconvenience and appreciate your patience. We will provide the next update in approximately one hour as we make further progress.
Affected components
Update timeline
- investigating May 21, 2026, 01:01 AM UTC
We are currently investigating an issue impacting EngagementHQ Canada. Our teams are actively working to identify the root cause and restore service as quickly as possible.
- investigating May 21, 2026, 03:51 AM UTC
Our engineering team is working with high priority to resolve the performance and intermittent outage issues. We sincerely apologize for the inconvenience and appreciate your patience. We will provide the next update in approximately one hour as we make further progress.
- resolved May 21, 2026, 08:19 AM UTC
This incident has been resolved.
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