Granicus System incident
Granicus Issue Notification: Simpleview DMS
Resolved after 1 hour 50 minutes, affecting CRM Apex, on May 14, 2026.
The Granicus Engineering team has identified and implemented corrective actions to mitigate the service issues for Simpleview DMS. All sites are now operational.
Affected components
Update timeline
- investigating May 14, 2026, 03:05 PM UTC
We are currently investigating an issue impacting some DMS and Apex sites that is causing them to be unavailable. Our teams are actively working to identify the root cause and restore service as quickly as possible.
- investigating May 14, 2026, 04:02 PM UTC
Our teams are continuing to investigate this issue.
- resolved May 14, 2026, 04:55 PM UTC
The Granicus Engineering team has identified and implemented corrective actions to mitigate the service issues for Simpleview DMS. All sites are now operational.
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