Granicus System incident
Granicus Issue Notification: govService UK (Firmstep) - Email Delivery Delays
Minor Vendor's status page →
Resolved after 2 hours 28 minutes, affecting govService U.K., on May 5, 2026.
0941 GMT A fix has been implemented and the team are currently monitoring the service to ensure stability.
Affected components
govService U.K.
Update timeline
- investigating May 05, 2026, 07:55 AM UTC
08:52 GMT Some Firmstep UK customers may be experiencing delays with email delivery. Our teams are actively investigating and working to resolve the issue. We will provide a further update shortly.
- monitoring May 05, 2026, 08:41 AM UTC
0941 GMT A fix has been implemented and the team are currently monitoring the service to ensure stability.
- resolved May 05, 2026, 10:23 AM UTC
This incident has been resolved.
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