Granicus System incident

Granicus Issue Notification: Vision CMS Intermittent Page Load Issue

Resolved after 47 minutes, affecting Vision CMS, on October 9, 2026.

investigating Oct 09, 2026, 12:31 AM UTC

We are aware of an issue affecting access to a small subset of Vision websites. Customers may see intermittent errors or pages that do not load as expected. Our team is actively investigating and working to restore normal service. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

Started
Oct 09, 2026, 12:31 AM UTC
Resolved
Oct 09, 2026, 01:19 AM UTC
Duration
47m
Detected by Pingoru
Oct 09, 2026, 12:31 AM UTC

Affected components

Vision CMS

Update timeline

  1. investigating Oct 09, 2026, 12:31 AM UTC

    We are aware of an issue affecting access to a small subset of Vision websites. Customers may see intermittent errors or pages that do not load as expected. Our team is actively investigating and working to restore normal service. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. resolved Oct 09, 2026, 01:19 AM UTC

    This incident has been resolved.

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