Grain incident

Transcript Processing Delays

Resolved after 30 days 22 hours, affecting Recording Processing, on January 3, 2025.

monitoring Jan 03, 2025, 05:55 PM UTC

The outage is beginning to clear and we are seeing transcripts complete processing. We will begin backfilling any failed transcripts once we've received confirmation that the outage is fully resolved.

Started
Jan 03, 2025, 05:33 PM UTC
Resolved
Feb 03, 2025, 04:26 PM UTC
Duration
30d 22h
Detected by Pingoru
Jan 03, 2025, 05:33 PM UTC

Affected components

Recording Processing

Update timeline

  1. investigating Jan 03, 2025, 05:33 PM UTC

    Our transcription partner is experiencing an outage, causing delays in transcript processing. We are awaiting further information.

  2. monitoring Jan 03, 2025, 05:55 PM UTC

    The outage is beginning to clear and we are seeing transcripts complete processing. We will begin backfilling any failed transcripts once we've received confirmation that the outage is fully resolved.

  3. resolved Feb 03, 2025, 04:26 PM UTC

    This incident has been resolved.

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