Resolved after 8 hours 5 minutes, affecting Recording Processing, on September 16, 2026.
The upstream incident has been resolved, the team will work through the backlog of any impacted recordings for reprocessing.
Affected components
Recording Processing
Update timeline
- identified Sep 16, 2026, 08:48 PM UTC
Our primary transcription provider is experiencing an outage, the team is monitoring for impact and any required recovery.
- resolved Sep 17, 2026, 04:54 AM UTC
The upstream incident has been resolved, the team will work through the backlog of any impacted recordings for reprocessing.
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