Resolved after 39 days 22 hours, affecting Grain Desktop App and Recording Processing and 1 more, on February 7, 2025.
The fix has been deployed and database load has returned to normal. We're monitoring for further issues and evaluating processes that need to be re-run.
Affected components
Update timeline
- identified Feb 07, 2025, 06:44 PM UTC
The application has been experiencing instability due to increased database load caused by a dependency update. This is causing some functions to fail to process including calendar syncing. We're working on rolling back the dependency to resolve the issue.
- monitoring Feb 07, 2025, 07:27 PM UTC
The fix has been deployed and database load has returned to normal. We're monitoring for further issues and evaluating processes that need to be re-run.
- resolved Mar 19, 2025, 05:21 PM UTC
This incident has been resolved.
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