Resolved after 70 days 23 hours, affecting Grain Recorder, on March 19, 2025.
We've seen another uptick in errors after the top of the hour and new mitigations are being explored.
Affected components
Update timeline
- investigating Mar 19, 2025, 05:22 PM UTC
Our recording service is experiencing a high rate of failures, causing issues with scheduling and booting up new recorders. Some meetings may not be captured.
- monitoring Mar 19, 2025, 06:13 PM UTC
Mitigation efforts have brought the recording service to a stable place, we are monitoring for further issues and will be evaluating any possibilities for recovery of incorrectly handled recordings.
- monitoring Mar 19, 2025, 07:14 PM UTC
We've seen another uptick in errors after the top of the hour and new mitigations are being explored.
- resolved May 29, 2025, 04:24 PM UTC
This incident has been resolved.
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