Resolved after 6 hours 8 minutes, affecting Grain Desktop App and Grain Web App, on May 13, 2026.
The team determined the root cause was related to index changes on a hot job queue table, leading to high CPU usage. The correct indexes were applied and the database returned to full health.
Affected components
Update timeline
- investigating May 13, 2026, 04:47 PM UTC
Platform is experiencing stability due to increased database load. The team is investigating and looking for mitigations.
- monitoring May 13, 2026, 05:48 PM UTC
The team has deployed a fix and the database load is now back to normal. We are monitoring for any further issues.
- resolved May 13, 2026, 10:55 PM UTC
The team determined the root cause was related to index changes on a hot job queue table, leading to high CPU usage. The correct indexes were applied and the database returned to full health.
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