Resolved after 1 day 10 hours, affecting Grain Recorder, on May 13, 2026.
Most recordings impacted by the issue have successfully recovered, a small set are still pending further investigation. The recorder has returned to full functionality.
Affected components
Update timeline
- investigating May 13, 2026, 05:55 PM UTC
An issue with an upstream provider is causing some bot recordings to be stuck processing. We are working with the upstream provider to uncover the root cause an to recover the recordings.
- investigating May 14, 2026, 04:26 PM UTC
Most recordings impacted by the issue have successfully recovered, a small set are still pending further investigation. The recorder has returned to full functionality.
- resolved May 15, 2026, 04:15 AM UTC
All recordings with recoverable media have now be successfully recovered.
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