Grain incident

Transcript Partner Outage

Resolved after 4 days 2 hours, affecting Recording Processing, on June 25, 2026.

identified Jun 25, 2026, 06:01 PM UTC

Our transcript partner experienced an outage causing some captures to fail to generate a transcript. The team is actively working to reprocess all impacted captures.

Started
Jun 25, 2026, 06:01 PM UTC
Resolved
Jun 29, 2026, 08:49 PM UTC
Duration
4d 2h
Detected by Pingoru
Jun 25, 2026, 06:01 PM UTC

Affected components

Recording Processing

Update timeline

  1. identified Jun 25, 2026, 06:01 PM UTC

    Our transcript partner experienced an outage causing some captures to fail to generate a transcript. The team is actively working to reprocess all impacted captures.

  2. resolved Jun 29, 2026, 08:49 PM UTC

    All failed transcripts have been reprocessed.

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