GPORTAL incident
Increased packet loss in US West, Oceania, and International regions
Resolved after 1 day 2 hours, affecting Taiwan and Los Angeles and 1 more, on September 2, 2026.
We are currently experiencing a network issue affecting the region where your server may located. It is currently confirmed to be affecting the US West, Oceania, and International regions. This is already being investigated to determine what is causing the problem. Our administrators are actively addressing these problems to restore normal functionality. Since this is a general issue, there is no need to submit an individual support ticket. Thank you for your understanding and patience. We apologize for any inconvenience.
Affected components
Update timeline
- identified Sep 02, 2026, 09:25 PM UTC
We are currently experiencing a network issue affecting the region where your server may located. It is currently confirmed to be affecting the US West, Oceania, and International regions. This is already being investigated to determine what is causing the problem. Our administrators are actively addressing these problems to restore normal functionality. Since this is a general issue, there is no need to submit an individual support ticket. Thank you for your understanding and patience. We apologize for any inconvenience.
- resolved Sep 04, 2026, 12:01 AM UTC
The issue has been resolved. Thank you for your patience!
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