GPORTAL incident

Outage Washington, D.C.

Resolved after 11 hours 22 minutes, affecting Washington, on September 28, 2026.

resolved Sep 29, 2026, 07:59 AM UTC

All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

Started
Sep 28, 2026, 08:36 PM UTC
Resolved
Sep 29, 2026, 07:59 AM UTC
Duration
11h 22m
Detected by Pingoru
Sep 28, 2026, 08:36 PM UTC

Affected components

Washington

Update timeline

  1. investigating Sep 28, 2026, 08:36 PM UTC

    We are currently experiencing a partial outage in our US East region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.

  2. resolved Sep 29, 2026, 07:59 AM UTC

    All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.

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