Gitpod Outage History

Gitpod is up right now

Pingoru has recorded 50 incidents for Gitpod: 0 in the last 12 months and 0 in the last 90 days.

Source: 2wkvzfyrpv0h.statuspage.io

50incidents recorded
0last 12 months
0last 90 days
–typical duration

Incidents, newest first

Major May 26, 2025 GitHub outage 3h 11m [FLEX] Dashboard, [FLEX] Environments

Started May 26, 2025, 08:29 AM UTC· resolved May 26, 2025, 11:40 AM UTC

  1. identified May 26, 2025, 08:29 AM UTC

    GitHub is having an outage at the moment and we don't handle the errors gracefully so you might see the dashboard breaking with "Internal error". We're working on improving how we handle these errors, but other than ensuring we communicate that GitHub is having issues, there is not much we can do. Follow along with the GitHub incident over at: https://www.githubstatus.com/incidents/d0nm3xcdc5jw

  2. resolved May 26, 2025, 11:40 AM UTC

    The GitHub incident has been resolved on their end and we've shipped improvements to how the dashboard handles such errors so we'll handle GitHub outages more gracefully in the future. See the GitHub incident summary for more details on the issues from their side: https://www.githubstatus.com/incidents/d0nm3xcdc5jw

Read the full incident report →

Major May 23, 2025 Gitpod Flex API is unavailable 24m [FLEX] Management Plane

Started May 23, 2025, 07:47 PM UTC· resolved May 23, 2025, 08:12 PM UTC

  1. investigating May 23, 2025, 07:47 PM UTC

    The Gitpod Flex management plane is unreachable. We are investigating the root cause.

  2. monitoring May 23, 2025, 07:55 PM UTC

    We've identified the regression that caused the service disruption. The issue has been resolved by reverting to the previous version, and our API is now back up and running. We are actively monitoring the system to ensure stability.

  3. resolved May 23, 2025, 08:12 PM UTC

    We identified and addressed the root cause.

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Major May 21, 2025 Cannot start environments from projects in the app 41m [FLEX] Dashboard, [FLEX] Environments

Started May 21, 2025, 06:25 AM UTC· resolved May 21, 2025, 07:06 AM UTC

  1. investigating May 21, 2025, 06:25 AM UTC

    We've identified an issue where environments created from projects in the app don't start successfully. We've identified the issue and are rolling out a solution. Existing environments can still be started

  2. monitoring May 21, 2025, 06:55 AM UTC

    We've rolled out the fix and are monitoring. Please reload the app before creating a new environment

  3. resolved May 21, 2025, 07:06 AM UTC

    Environments created from projects start correctly again. Please reload the app if you still see any issues

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Minor April 25, 2025 Management Plane is experiencing degraded API completion rates 3h 1m [FLEX] Management Plane

Started Apr 25, 2025, 07:02 PM UTC· resolved Apr 25, 2025, 10:04 PM UTC

  1. identified Apr 25, 2025, 07:02 PM UTC

    A number of requests to the Management Plane are failing and having to be retried. We're working on increasing provisioned capacity to mitigate the impact.

  2. monitoring Apr 25, 2025, 09:16 PM UTC

    We've applied the resource scaling, and the issue appears to be mitigated.

  3. resolved Apr 25, 2025, 10:04 PM UTC

    We've confirmed the elevated API error rates have been resolved.

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Minor April 23, 2025 Joining organizations is returning an error 1h 43m [PAYG] Dashboard, [FLEX] Management Plane

Started Apr 23, 2025, 01:11 PM UTC· resolved Apr 23, 2025, 02:54 PM UTC

  1. investigating Apr 23, 2025, 01:11 PM UTC

    We've detected that joining organizations is returning a Not Found error. We're investigating the issue.

  2. identified Apr 23, 2025, 01:29 PM UTC

    We've identified the cause of the regression, and we're in the process of releasing a fix.

  3. resolved Apr 23, 2025, 02:54 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

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Major April 4, 2025 Gitpod Flex API failure 38m [FLEX] Management Plane

Started Apr 04, 2025, 05:31 PM UTC· resolved Apr 04, 2025, 06:09 PM UTC

  1. monitoring Apr 04, 2025, 05:31 PM UTC

    We apologize for the delayed update. Earlier today, Gitpod Flex experienced an unexpected issue causing some APIs to fail. We have reverted to a previous stable version, and the service is now recovering. If your environment remains in an error state, please restart it to restore normal functionality. We will continue to closely monitor the situation. Thank you for your patience and understanding, and we apologize for any inconvenience caused.

  2. resolved Apr 04, 2025, 06:09 PM UTC

    We identified and addressed the root cause.

Read the full incident report →

Minor February 12, 2025 Environment logs failing to resolve 5m [FLEX] Gateway

Started Feb 12, 2025, 02:44 PM UTC· resolved Feb 12, 2025, 02:50 PM UTC

  1. monitoring Feb 12, 2025, 02:44 PM UTC

    We've detected that logs from gateway are not loading correctly. We've identified the issue and applied a fix. Logs are working again.

  2. resolved Feb 12, 2025, 02:50 PM UTC

    We think the impact from the issue is over.

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Minor February 5, 2025 Environment logs failing to resolve 16m [FLEX] Gateway

Started Feb 05, 2025, 01:06 PM UTC· resolved Feb 05, 2025, 01:22 PM UTC

  1. investigating Feb 05, 2025, 01:06 PM UTC

    We've detected that logs from gateway are not loading correctly. We're investigating.

  2. resolved Feb 05, 2025, 01:22 PM UTC

    We've identified the issue and applied a fix. Logs are working again.

Read the full incident report →

Major January 28, 2025 [flex] Gitpod Desktop fails to start Environments on MacOS 3h 42m [FLEX] Runners

Started Jan 28, 2025, 09:41 AM UTC· resolved Jan 28, 2025, 01:24 PM UTC

  1. investigating Jan 28, 2025, 09:41 AM UTC

    We've identified an issue with Gitpod Desktop failing to start environments on the stable version of Gitpod Desktop. To mitigate the impact for now, please use an AWS EC2 Runner.

  2. investigating Jan 28, 2025, 10:08 AM UTC

    We believe the source of the problem is a MacOS change which prevents docker pull in the environment, once started inside the VM. We continue investigating.

  3. resolved Jan 28, 2025, 01:24 PM UTC

    We have released a new version of Gitpod Desktop which resolves the issue. Please updating using the menu Gitpod > Check for Updates... or download the newest version from https://releases.gitpod.io/desktop/stable/Gitpod.dmg

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Notice January 14, 2025 Degraded workspace startup performance 25m

Started Jan 14, 2025, 05:23 AM UTC· resolved Jan 14, 2025, 05:49 AM UTC

  1. investigating Jan 14, 2025, 05:23 AM UTC

    We've spotted degraded workspace startup performance in both EU and US regions. We're currently investigating the issue, and will provide an update soon.

  2. resolved Jan 14, 2025, 05:49 AM UTC

    A performance degradation incident affecting a subset of workspace users has been successfully resolved. All workspace operations have been restored to normal service levels.

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Major November 21, 2024 Flex APIs unresponsive 42m [PAYG] Workspaces, [FLEX] Dashboard, [FLEX] Runners, [FLEX] Management Plane

Started Nov 21, 2024, 11:54 AM UTC· resolved Nov 21, 2024, 12:36 PM UTC

  1. investigating Nov 21, 2024, 11:54 AM UTC

    We've identified Flex APIs to be unresponsive. We're investigating.

  2. identified Nov 21, 2024, 12:04 PM UTC

    We've identified the source of the API unresponsivness, and applied a mitigation.

  3. monitoring Nov 21, 2024, 12:09 PM UTC

    The mitigation has been effective, we're back to normal operations. We continue to monitor.

  4. resolved Nov 21, 2024, 12:36 PM UTC

    We've addressed the problem and resolved operations.

Read the full incident report →

Major November 19, 2024 Some workspaces cannot start due to image pulls timing out 1h 3m [PAYG] Workspaces

Started Nov 19, 2024, 03:31 PM UTC· resolved Nov 19, 2024, 04:35 PM UTC

  1. investigating Nov 19, 2024, 03:31 PM UTC

    We have detected that workspace image pulls are timing out for some users and are currently investigating.

  2. monitoring Nov 19, 2024, 03:52 PM UTC

    We have identified an issue in one of our caching systems. We have disabled the cache and are currently monitoring.

  3. resolved Nov 19, 2024, 04:35 PM UTC

    The issue has been resolved. We do not observe issues with image pulls anymore.

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Major November 11, 2024 Gitpod Flex unable to retrieve account information 15m [FLEX] Dashboard, [FLEX] Management Plane

Started Nov 11, 2024, 12:09 PM UTC· resolved Nov 11, 2024, 12:24 PM UTC

  1. identified Nov 11, 2024, 12:09 PM UTC

    Some users might be automatically logged out of the Gitpod Flex dashboard and be unable to log-in again. The problem has been identified and we're rolling out a fix. Running environments are not impacted.

  2. resolved Nov 11, 2024, 12:24 PM UTC

    A fix has been rolled out and the the issue has been resolved.

Read the full incident report →