Gitpod incident

Gitpod Flex API failure

Resolved after 38 minutes, affecting [FLEX] Management Plane, on April 4, 2025.

monitoring Apr 04, 2025, 05:31 PM UTC

We apologize for the delayed update. Earlier today, Gitpod Flex experienced an unexpected issue causing some APIs to fail. We have reverted to a previous stable version, and the service is now recovering. If your environment remains in an error state, please restart it to restore normal functionality. We will continue to closely monitor the situation. Thank you for your patience and understanding, and we apologize for any inconvenience caused.

Started
Apr 04, 2025, 05:31 PM UTC
Resolved
Apr 04, 2025, 06:09 PM UTC
Duration
38m
Detected by Pingoru
Apr 04, 2025, 05:31 PM UTC

Affected components

[FLEX] Management Plane

Update timeline

  1. monitoring Apr 04, 2025, 05:31 PM UTC

    We apologize for the delayed update. Earlier today, Gitpod Flex experienced an unexpected issue causing some APIs to fail. We have reverted to a previous stable version, and the service is now recovering. If your environment remains in an error state, please restart it to restore normal functionality. We will continue to closely monitor the situation. Thank you for your patience and understanding, and we apologize for any inconvenience caused.

  2. resolved Apr 04, 2025, 06:09 PM UTC

    We identified and addressed the root cause.

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