Resolved after 28 minutes, affecting Copilot AI Model Providers, on July 25, 2026.
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Affected components
Update timeline
- investigating Jul 25, 2026, 09:42 AM UTC
We are investigating reports of degraded availability for Copilot AI Model Providers
- investigating Jul 25, 2026, 09:48 AM UTC
We are experiencing degraded availability for the GPT-5.2, GPT-5.3-Codex, GPT-5.4, GPT-5.4 Mini, GPT-5.6 Sol, GPT-5.6 Terra, and GPT-5.6 Luna models in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
- monitoring Jul 25, 2026, 10:04 AM UTC
The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
- resolved Jul 25, 2026, 10:11 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
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