Critical September 13, 2026 - Detected by Pingoru
- Sep 13, 2026, 09:16 AM UTC
- Resolved
- Sep 13, 2026, 10:44 AM UTC
- Duration
- 1h 28m
Affected: API RequestsIssuesPull RequestsActionsPages
Timeline · 6 updates
-
investigating Sep 13, 2026, 09:16 AM UTC
We are investigating reports of degraded availability for API Requests, Issues, Pages and Pull Requests
-
investigating Sep 13, 2026, 09:25 AM UTC
Actions is experiencing degraded performance. We are continuing to investigate.
-
investigating Sep 13, 2026, 09:36 AM UTC
We're seeing increased database replication delays on collab which is causing increased error rates in authorization endpoints and follow-on increased error rates across the system - we are investigating
-
investigating Sep 13, 2026, 10:26 AM UTC
We have reduced load on this cluster with internal load-shedding and are seeing signs of recovery but continue to monitor
-
investigating Sep 13, 2026, 10:28 AM UTC
Pull Requests is experiencing degraded performance. We are continuing to investigate.
-
resolved Sep 13, 2026, 10:44 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 10:02 PM UTC
- Resolved
- Sep 04, 2026, 10:23 PM UTC
- Duration
- 21m
Timeline · 2 updates
-
investigating Sep 04, 2026, 10:02 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
resolved Sep 04, 2026, 10:23 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 08:39 PM UTC
- Resolved
- Sep 04, 2026, 10:26 PM UTC
- Duration
- 1h 47m
Timeline · 5 updates
-
investigating Sep 04, 2026, 08:39 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Sep 04, 2026, 08:57 PM UTC
Some users may be experiencing failures when using Copilot code review. We have identified the root cause and are working on a mitigation.
-
investigating Sep 04, 2026, 09:54 PM UTC
We are applying the mitigation and expect recovery within approximately 30 minutes.
-
monitoring Sep 04, 2026, 10:25 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
resolved Sep 04, 2026, 10:26 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 02:17 PM UTC
- Resolved
- Sep 03, 2026, 05:11 PM UTC
- Duration
- 2h 54m
Affected: Copilot AI Model Providers
Timeline · 5 updates
-
investigating Sep 03, 2026, 02:17 PM UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
-
investigating Sep 03, 2026, 02:20 PM UTC
We are experiencing degraded availability for the Grok 4.6 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
-
investigating Sep 03, 2026, 02:22 PM UTC
The Grok 4.5 model has degraded availability as well. We are working with the upstream provider to resolve the issue.
-
investigating Sep 03, 2026, 05:11 PM UTC
The issues with our upstream model provider have been resolved, and Grok models are once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.
-
resolved Sep 03, 2026, 05:11 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 03:00 PM UTC
- Resolved
- Sep 01, 2026, 04:01 PM UTC
- Duration
- 1h
Affected: Pull Requests
Timeline · 4 updates
-
investigating Sep 01, 2026, 03:00 PM UTC
We are investigating reports of degraded performance for Pull Requests
-
investigating Sep 01, 2026, 03:00 PM UTC
Diffs in the PR view may be stale for several minutes. We are investigating and scaling up resources.
-
investigating Sep 01, 2026, 04:00 PM UTC
Time to update pull request diffs have improved to normal thresholds.
-
resolved Sep 01, 2026, 04:01 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 09:15 AM UTC
- Resolved
- Aug 31, 2026, 09:58 AM UTC
- Duration
- 42m
Affected: Copilot AI Model Providers
Timeline · 6 updates
-
investigating Aug 31, 2026, 09:15 AM UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
-
investigating Aug 31, 2026, 09:22 AM UTC
Copilot is experiencing a higher rate of errors for OpenAI models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4, and the gpt-5.6 family of models. Other models are not impacted.
-
investigating Aug 31, 2026, 09:48 AM UTC
One of our model providers has confirmed an incident on their end. We have provided them details to help identify the issue. We are starting to see recovery.
-
monitoring Aug 31, 2026, 09:51 AM UTC
The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
-
monitoring Aug 31, 2026, 09:58 AM UTC
The issues with our upstream model provider have been resolved, and gpt-5.3-codex, gpt-5.4-mini, gpt-5.4-nano, gpt-5.5, and the gpt-5.6 family of models are once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.
-
resolved Aug 31, 2026, 09:58 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 10:04 AM UTC
- Resolved
- Aug 27, 2026, 12:12 PM UTC
- Duration
- 2h 8m
Affected: Copilot AI Model Providers
Timeline · 5 updates
-
investigating Aug 27, 2026, 10:04 AM UTC
We are investigating reports of degraded availability for Copilot AI Model Providers
-
investigating Aug 27, 2026, 10:43 AM UTC
We are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
-
investigating Aug 27, 2026, 11:58 AM UTC
Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.
-
investigating Aug 27, 2026, 12:12 PM UTC
The issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability.
-
resolved Aug 27, 2026, 12:12 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 11:37 PM UTC
- Resolved
- Aug 27, 2026, 07:44 PM UTC
- Duration
- 20h 6m
Timeline · 8 updates
-
investigating Aug 26, 2026, 11:37 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Aug 26, 2026, 11:42 PM UTC
We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.
-
investigating Aug 27, 2026, 12:31 AM UTC
We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.
-
investigating Aug 27, 2026, 01:35 AM UTC
We are continuing to monitor the mitigation that we have applied for the billing page disruption.
-
investigating Aug 27, 2026, 02:49 PM UTC
Our mitigation is still holding as we continue to investigate to find the root cause.
-
investigating Aug 27, 2026, 04:20 PM UTC
Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.
-
investigating Aug 27, 2026, 05:58 PM UTC
No material change since the previous update. Service conditions remain stable following the mitigation, and we have not observed any further customer impact. We are actively monitoring the service while implementing targeted fixes to address the underlying root cause.
-
resolved Aug 27, 2026, 07:44 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 10:56 PM UTC
- Resolved
- Aug 27, 2026, 12:26 AM UTC
- Duration
- 1h 30m
Affected: Pull RequestsActions
Timeline · 6 updates
-
investigating Aug 26, 2026, 10:56 PM UTC
We are investigating reports of degraded performance for Actions and Pull Requests
-
investigating Aug 26, 2026, 10:57 PM UTC
We are investigating elevated delays and timeouts affecting Actions workflow runs triggered by pull request events. 20% of actions runs have delayed starts of more than 5 minutes and up to 4% of runs failed to trigger. We are actively working on mitigation and will provide updates as we learn more.
-
investigating Aug 27, 2026, 12:01 AM UTC
We've applied mitigations and are seeing recovery in Actions workflow runs and blocked pull request merges. We're continuing to monitor for sustained health of merge commit creates before resolving.
-
investigating Aug 27, 2026, 12:25 AM UTC
We confirmed full recovery beginning at 23:58 UTC. Actions workflow runs and pull request merges are operating normally. We will now resolve the incident while continuing to monitor service health.
-
monitoring Aug 27, 2026, 12:26 AM UTC
The degradation affecting Actions and Pull Requests has been mitigated. We are monitoring to ensure stability.
-
resolved Aug 27, 2026, 12:26 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 03:11 PM UTC
- Resolved
- Aug 26, 2026, 06:01 PM UTC
- Duration
- 2h 49m
Affected: ActionsPages
Timeline · 11 updates
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 03:09 PM UTC
- Resolved
- Aug 26, 2026, 04:07 PM UTC
- Duration
- 58m
Timeline · 2 updates
-
investigating Aug 26, 2026, 03:09 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
resolved Aug 26, 2026, 04:07 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 01:56 PM UTC
- Resolved
- Aug 24, 2026, 02:34 PM UTC
- Duration
- 37m
Affected: Actions
Timeline · 4 updates
-
investigating Aug 24, 2026, 01:56 PM UTC
We are investigating reports of degraded performance for Actions
-
investigating Aug 24, 2026, 02:22 PM UTC
Failures while queuing and running Actions jobs for a subset of customers are now resolving. We are monitoring for full recovery.
-
monitoring Aug 24, 2026, 02:26 PM UTC
The degradation affecting Actions has been mitigated. We are monitoring to ensure stability.
-
resolved Aug 24, 2026, 02:34 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 07:19 AM UTC
- Resolved
- Aug 21, 2026, 02:00 PM UTC
- Duration
- —
Timeline · 1 update
-
resolved Aug 24, 2026, 07:19 AM UTC
On August 21, 2026, between 14:00 and 14:07 UTC, dotcom Git operations over SSH were degraded. Successful Git operations over SSH fell by more than 95% for during the peak impact window, making clone, fetch, or push over SSH effectively unavailable to most users for approximately four minutes. Git operations over HTTPS were not affected. The incident was caused by a software defect in our load-balancing infrastructure that was triggered by a configuration change. The defect only occurred when connections passed through multiple layers of load balancers running the new configuration, which meant it was not detected during canary testing. We mitigated the incident by rolling back the configuration change. We are adding regression coverage for multi-layer load-balancer configurations and improving monitoring and alerting for Git operations over SSH to reduce our time to detection and mitigation of similar issues in the future.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 07:12 AM UTC
- Resolved
- Aug 24, 2026, 07:58 AM UTC
- Duration
- 46m
Affected: Copilot AI Model Providers
Timeline · 3 updates
-
investigating Aug 24, 2026, 07:12 AM UTC
We are investigating reports of degraded availability for Copilot AI Model Providers
-
investigating Aug 24, 2026, 07:12 AM UTC
We are experiencing degraded availability for the Fable model in Copilot products and IDE surfaces. This is due to an issue with the upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
-
resolved Aug 24, 2026, 07:58 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 20, 2026, 02:43 PM UTC
- Resolved
- Aug 21, 2026, 12:37 AM UTC
- Duration
- 9h 54m
Timeline · 12 updates
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:40 AM UTC
- Resolved
- Aug 18, 2026, 11:42 AM UTC
- Duration
- 4h 2m
Timeline · 5 updates
-
investigating Aug 18, 2026, 07:40 AM UTC
We are investigating reports of impacted performance for some GitHub services.
-
monitoring Aug 18, 2026, 07:40 AM UTC
We are investigating reports of failure to load runner groups and runner-related permissions for customers using larger runners.
-
monitoring Aug 18, 2026, 10:41 AM UTC
We have identified the source of a communication issue between Actions services and are working toward mitigation. Customers may experience failure to load runner groups and runner-related permissions issues when using Larger Runners.
-
monitoring Aug 18, 2026, 11:24 AM UTC
We have applied a mitigation and are seeing recovery signals. We will continue monitoring recovery and providing updates.
-
resolved Aug 18, 2026, 11:42 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 01:40 PM UTC
- Resolved
- Aug 17, 2026, 09:15 PM UTC
- Duration
- 7h 35m
Affected: Git OperationsWebhooksAPI RequestsIssuesPull RequestsActionsPagesCopilot
Timeline · 36 updates
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 04:21 PM UTC
- Resolved
- Aug 13, 2026, 06:27 PM UTC
- Duration
- 2h 6m
Timeline · 4 updates
-
investigating Aug 13, 2026, 04:21 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Aug 13, 2026, 04:21 PM UTC
GHEC Team Sync is currently degraded for enterprises with personal accounts, causing delays when syncing teams to IdP groups. We have identified the cause of the delays and are working on a mitigation. We will provide an update on our progress at 20:00 UTC.
-
investigating Aug 13, 2026, 06:27 PM UTC
We have deployed a mitigation. At this time GHEC Team Sync has recovered for enterprises with personal accounts. Teams syncing to IdP groups have returned to their normal cadence.
-
resolved Aug 13, 2026, 06:27 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 02:45 PM UTC
- Resolved
- Aug 13, 2026, 03:36 PM UTC
- Duration
- 50m
Affected: Git OperationsWebhooksIssuesPull RequestsPackages
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2026, 02:43 PM UTC
- Resolved
- Aug 13, 2026, 03:47 PM UTC
- Duration
- 1h 3m
Affected: Copilot AI Model Providers
Timeline · 5 updates
-
investigating Aug 13, 2026, 02:43 PM UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
-
investigating Aug 13, 2026, 02:50 PM UTC
We are experiencing degraded availability for the Fable 5 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
-
investigating Aug 13, 2026, 03:23 PM UTC
We are seeing modest recovery, but are still experiencing degraded availability for the Fable 5 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
-
investigating Aug 13, 2026, 03:47 PM UTC
The issues with our upstream model provider have been resolved, and Fable 5 is once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.
-
resolved Aug 13, 2026, 03:47 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 09:39 PM UTC
- Resolved
- Aug 12, 2026, 10:56 PM UTC
- Duration
- 1h 17m
Timeline · 4 updates
-
investigating Aug 12, 2026, 09:39 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Aug 12, 2026, 09:43 PM UTC
We are investigating issues with Login and when downloading Release Assets. We will continue to keep users updated on progress towards mitigation.
-
investigating Aug 12, 2026, 10:22 PM UTC
We have identified the root cause and are working on mitigation. Errors on the login page and downloading release assets have decreased, but we are not fully mitigated. We will continue to provide updates.
-
resolved Aug 12, 2026, 10:56 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 04:16 PM UTC
- Resolved
- Aug 12, 2026, 04:41 PM UTC
- Duration
- 25m
Affected: IssuesPull Requests
Timeline · 5 updates
-
investigating Aug 12, 2026, 04:16 PM UTC
We are investigating reports of degraded performance for Issues and Pull Requests
-
investigating Aug 12, 2026, 04:24 PM UTC
We are investigating reports of errors affecting Pull Requests and Issues on GitHub.com. Some users may encounter 500 errors when loading pull request and issue pages. Our engineering teams are actively investigating the root cause, which appears to be related to a database infrastructure issue. We will provide an update as soon as we have more information.
-
monitoring Aug 12, 2026, 04:35 PM UTC
The degradation affecting Issues and Pull Requests has been mitigated. We are monitoring to ensure stability.
-
monitoring Aug 12, 2026, 04:38 PM UTC
We identified the source of errors affecting Pull Requests, Issues, and Search on GitHub.com and have applied a mitigation. A database index hint was referencing an index that had been removed by a recent migration, causing query failures for some users. We disabled the problematic configuration and are seeing recovery across affected services. We are continuing to monitor to confirm full resolution.
-
resolved Aug 12, 2026, 04:41 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 02:50 PM UTC
- Resolved
- Aug 11, 2026, 08:06 PM UTC
- Duration
- 5h 16m
Affected: API Requests
Timeline · 6 updates
-
investigating Aug 11, 2026, 02:50 PM UTC
We are investigating reports of degraded performance for API Requests
-
investigating Aug 11, 2026, 03:28 PM UTC
We are investigating reports of a small increase in error rates affecting GraphQL API requests. We are working on increasing capacity and continue to investigate the increased errors. We will provide another update when we have more information
-
investigating Aug 11, 2026, 04:49 PM UTC
We have returned to a healthy baseline on GraphQL API requests. We will continue to work on investigations into the errors seen during this incident.
-
monitoring Aug 11, 2026, 04:49 PM UTC
The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.
-
monitoring Aug 11, 2026, 08:06 PM UTC
We have identified and mitigated increased error rates affecting GraphQL API requests. A fix to increase service capacity has been deployed and error rates have returned to normal levels. We are resolving this incident.
-
resolved Aug 11, 2026, 08:06 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 10, 2026, 08:27 PM UTC
- Resolved
- Aug 10, 2026, 09:50 PM UTC
- Duration
- 1h 23m
Timeline · 6 updates
-
investigating Aug 10, 2026, 08:27 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
monitoring Aug 10, 2026, 08:39 PM UTC
We are currently investigating reports of some Copilot users experiencing issues accessing certain models. Affected users may see errors or degraded functionality when attempting to use specific models. We are actively working on a fix and will provide updates as we have more information.
-
monitoring Aug 10, 2026, 08:49 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
monitoring Aug 10, 2026, 09:19 PM UTC
The issue has been mitigated across all affected environments. We are currently deploying on a fix to prevent reoccurrence. We will provide another update once the fix has been deployed.
-
monitoring Aug 10, 2026, 09:50 PM UTC
We have deployed and validated the fix to prevent immediate reoccurrence. We will be performing additional work to limit these kinds of failures in the future.
-
resolved Aug 10, 2026, 09:50 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Aug 10, 2026, 06:02 PM UTC
- Resolved
- Aug 10, 2026, 06:46 PM UTC
- Duration
- 44m
Timeline · 5 updates
-
investigating Aug 10, 2026, 06:02 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Aug 10, 2026, 06:09 PM UTC
We are investigating reports of users being unable to create fine-grained Personal Access Tokens. Attempting to create a new token redirects the user back to the token overview page without an error message, but the token was not created.
-
monitoring Aug 10, 2026, 06:21 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
monitoring Aug 10, 2026, 06:22 PM UTC
We identified the source of the issue affecting creation of fine-grained personal access tokens and have applied a mitigation. Users should now be able to create new fine-grained tokens successfully. We are continuing to monitor to confirm full recovery.
-
resolved Aug 10, 2026, 06:46 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →