Gini incident

Partial Service Outage

Resolved after 10 hours 59 minutes, affecting Native Documents and Pay API and 1 more, on July 20, 2026.

monitoring Jul 20, 2026, 03:07 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 20, 2026, 02:45 AM UTC
Resolved
Jul 20, 2026, 01:44 PM UTC
Duration
10h 59m
Detected by Pingoru
Jul 20, 2026, 02:45 AM UTC

Affected components

Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents

Update timeline

  1. investigating Jul 20, 2026, 02:45 AM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. monitoring Jul 20, 2026, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2026, 01:44 PM UTC

    The implemented fixes work stable.

Your product runs on more than Gini

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →