Gini incident

Partial Service Outage

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Resolved after 3 minutes, affecting Native Documents and Pay API and 1 more, on August 15, 2026.

investigating Aug 15, 2026, 05:54 PM UTC

We are currently facing an outage in parts of our system. We are currently investigating this issue.

Started
Aug 15, 2026, 05:54 PM UTC
Resolved
Aug 15, 2026, 05:58 PM UTC
Duration
3m
Detected by Pingoru
Aug 15, 2026, 05:54 PM UTC

Affected components

Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents

Update timeline

  1. investigating Aug 15, 2026, 05:54 PM UTC

    We are currently facing an outage in parts of our system. We are currently investigating this issue.

  2. resolved Aug 15, 2026, 05:58 PM UTC

    This incident has been resolved.

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