Resolved after 6 hours 54 minutes, affecting Native Documents and Pay API and 1 more, on June 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Native DocumentsPay APIScanned DocumentsUser-Center APIText Documents
Update timeline
- investigating Jun 29, 2026, 12:32 PM UTC
We are currently facing an outage in parts of our system. We are currently investigating this issue.
- monitoring Jun 29, 2026, 01:18 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 29, 2026, 02:39 PM UTC
We are currently investigating this issue.
- monitoring Jun 29, 2026, 03:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 29, 2026, 07:27 PM UTC
The fix is working, our APIs are stable
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