Giffgaff incident

Receiving 2FA codes - 02 February 2026

Resolved after 8 days 3 hours, affecting Two-step verification, on February 2, 2026.

investigating Feb 02, 2026, 10:58 AM UTC

We have noticed that some members are not receiving 2FA codes via eMail and SMS. This is currently being investigated and worked on by our teams. Read more here

Started
Feb 02, 2026, 10:58 AM UTC
Resolved
Feb 10, 2026, 02:55 PM UTC
Duration
8d 3h
Detected by Pingoru
Feb 02, 2026, 10:58 AM UTC

Affected components

Two-step verification

Update timeline

  1. investigating Feb 02, 2026, 10:58 AM UTC

    We have noticed that some members are not receiving 2FA codes via eMail and SMS. This is currently being investigated and worked on by our teams. Read more here

  2. resolved Feb 10, 2026, 02:55 PM UTC

    This incident has been resolved.

Your product runs on more than Giffgaff

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →