Giacom Connectivity incident
City Fibre change affecting some ethernet circuits in Bradford/Leeds area
Resolved after 113 days 2 hours, on February 5, 2026.
Ethernet services went currently down due to emergency maintenance ref: CHG0128364 carried out by the supplier last night. This maintenance led to an additional issue and a separate change is now in progress to resolve it. At present, there is no ETA for the fix. We are continuing to follow up with the supplier.
Update timeline
- identified Feb 05, 2026, 07:03 AM UTC
Ethernet services went currently down due to emergency maintenance ref: CHG0128364 carried out by the supplier last night. This maintenance led to an additional issue and a separate change is now in progress to resolve it. At present, there is no ETA for the fix. We are continuing to follow up with the supplier.
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