Resolved after 12 days 22 hours, affecting Ethereum Deposits and Withdrawals and Crypto Deposits and Withdrawals, on April 7, 2026.
ETH and USDC withdrawals are re-enabled for customers in Europe. However, ETH and USDC multichain functionality is currently unavailable for all customers.The team is investigating. All customer accounts and funds remain completely secure.
Affected components
Update timeline
- investigating Apr 07, 2026, 04:43 PM UTC
ETH and USDC withdrawals are re-enabled for customers in Europe. However, ETH and USDC multichain functionality is currently unavailable for all customers.The team is investigating. All customer accounts and funds remain completely secure.
- resolved Apr 20, 2026, 03:06 PM UTC
This incident has been resolved.
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