Gemini incident

Temporary Sign-in Issue to Exchange and Credit Card on Gemini Website

Resolved after 27 minutes, affecting Gemini ActiveTrader™ and Gemini Mobile App: Uptime SLA 99.95% and 1 more, on October 20, 2026.

investigating Oct 20, 2026, 01:23 AM UTC

We are investigating reports of some users being unable to sign in on Gemini Website and Credit Card and will share more updates here as our investigation progresses. All customer accounts and funds remain secure. Further updates to follow.

Started
Oct 20, 2026, 01:23 AM UTC
Resolved
Oct 20, 2026, 01:51 AM UTC
Duration
27m
Detected by Pingoru
Oct 20, 2026, 01:23 AM UTC

Affected components

Gemini ActiveTrader™Gemini Mobile App: Uptime SLA 99.95%Gemini Web UI: Uptime SLA 99.95%Gemini.com website

Update timeline

  1. investigating Oct 20, 2026, 01:23 AM UTC

    We are investigating reports of some users being unable to sign in on Gemini Website and Credit Card and will share more updates here as our investigation progresses. All customer accounts and funds remain secure. Further updates to follow.

  2. resolved Oct 20, 2026, 01:51 AM UTC

    This incident has been resolved.

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