Gemini incident

Portfolio Balance Discrepancy

Resolved after 9 days 22 hours, affecting Crypto Deposits and Withdrawals, on May 29, 2026.

investigating May 29, 2026, 05:30 PM UTC

A service disruption is affecting visibility of assets in some customers portfolios following successful crypto deposits. This affects visualization only, and all funds remain safe.

Started
May 29, 2026, 05:30 PM UTC
Resolved
Jun 08, 2026, 04:19 PM UTC
Duration
9d 22h
Detected by Pingoru
May 29, 2026, 05:30 PM UTC

Affected components

Crypto Deposits and Withdrawals

Update timeline

  1. investigating May 29, 2026, 05:30 PM UTC

    A service disruption is affecting visibility of assets in some customers portfolios following successful crypto deposits. This affects visualization only, and all funds remain safe.

  2. resolved Jun 08, 2026, 04:19 PM UTC

    This incident has been resolved.

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