Resolved after 16 days 2 hours, affecting Crypto Deposits and Withdrawals, on May 18, 2026.
Institutional customers with many accounts and addresses may be unable to add new allowlisted addresses to their address book. Existing allowlisted addresses continue to function normally. All customer accounts and funds remain completely secure.
Affected components
Crypto Deposits and Withdrawals
Update timeline
- investigating May 18, 2026, 06:22 PM UTC
Institutional customers with many accounts and addresses may be unable to add new allowlisted addresses to their address book. Existing allowlisted addresses continue to function normally. All customer accounts and funds remain completely secure.
- resolved Jun 03, 2026, 08:50 PM UTC
This incident has been resolved.
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