Resolved after 2 days 10 hours, affecting Crypto Deposits and Withdrawals, on May 8, 2026.
Some customers may temporarily be unable to withdraw cryptocurrency potentially across all networks. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
Affected components
Crypto Deposits and Withdrawals
Update timeline
- investigating May 08, 2026, 04:25 PM UTC
Some customers may temporarily be unable to withdraw cryptocurrency potentially across all networks. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
- resolved May 11, 2026, 03:02 AM UTC
This incident has been resolved.
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