Resolved after 1 day, on December 16, 2024.
We believe this issue has now been resolved, and all Microsoft Outlook users should be receiving their dashboard snapshots as expected.
Update timeline
- investigating Dec 16, 2024, 04:14 PM UTC
We're aware that some scheduled email snapshots are not being delivered due to an issue with our email provider. One of their IP addresses has been flagged as spam by Microsoft Outlook. We're working closely with our provider to resolve this as quickly as possible. We apologize for the inconvenience and will update you as soon as we have more information.
- monitoring Dec 17, 2024, 11:27 AM UTC
We're continuing to monitor the situation
- resolved Dec 17, 2024, 05:09 PM UTC
We believe this issue has now been resolved, and all Microsoft Outlook users should be receiving their dashboard snapshots as expected.
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