Geckoboard incident
Investigating issues with Aircall widgets not updating
Resolved after 9 hours 51 minutes, affecting Web Application, on September 16, 2025.
The issue affecting Aircall widgets has now been fully resolved. Please get in touch with us at [email protected] if you experience any further issues.
Affected components
Update timeline
- investigating Sep 16, 2025, 08:24 PM UTC
We are currently investigating Aircall widgets not receiving any updates at the moment. We'll provide updates as we learn more.
- identified Sep 16, 2025, 10:40 PM UTC
We have mitigated the issue, and existing Aircall widgets are updating again as expected. However, new Aircall connections made in Geckoboard may experience delays and issues with widget updates. We will continue to post updates as more information becomes available.
- identified Sep 17, 2025, 05:27 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 17, 2025, 06:16 AM UTC
The issue affecting Aircall widgets has now been fully resolved. Please get in touch with us at [email protected] if you experience any further issues.
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