GBG incident
Service Incident - GreenID - DVS - ACT Birth, Marriage and Change of Name Certificates
Resolved after 2 days 15 hours, affecting DVS - ACT Birth, Marriage and Change of Name Certificates, on May 1, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 01/05/2026 15:48 AEST Incident Resolution Time: 01/05/2026 17:40 AEST
Affected components
Update timeline
- investigating May 01, 2026, 06:16 AM UTC
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved May 03, 2026, 09:29 PM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 01/05/2026 15:48 AEST Incident Resolution Time: 01/05/2026 17:40 AEST
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