GBG incident

Supplier Service Incident for - GreenID - ASIC Personal Name Search

Resolved after 3 hours 9 minutes, affecting ASIC Personal Name Search, on July 9, 2026.

resolved Jul 09, 2026, 05:40 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 09/07/2026 11:40 AEST Incident Resolution Time: 09/07/2026 12:45 AEST

Started
Jul 09, 2026, 02:31 AM UTC
Resolved
Jul 09, 2026, 05:40 AM UTC
Duration
3h 9m
Detected by Pingoru
Jul 09, 2026, 02:31 AM UTC

Affected components

ASIC Personal Name Search

Update timeline

  1. investigating Jul 09, 2026, 02:31 AM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved Jul 09, 2026, 05:40 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 09/07/2026 11:40 AEST Incident Resolution Time: 09/07/2026 12:45 AEST

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