GBG incident
Service Incident for GBG Go - Data Verification - New Zealand: Single match all sources (including govID)
Resolved after 42 minutes, affecting Data Verification - New Zealand: Single match all sources (including govID), on July 8, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 08/07/2026 12:25 AEST Incident Resolution Time: 08/07/2026 14:07 AEST
Affected components
Update timeline
- investigating Jul 08, 2026, 03:39 AM UTC
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved Jul 08, 2026, 04:22 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 08/07/2026 12:25 AEST Incident Resolution Time: 08/07/2026 14:07 AEST
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