GBG incident
Service Incident for GBG Go - Data Verification - Australia: Single match gov ID source
Resolved after 18 hours 45 minutes, affecting Data Verification - Australia: Single match gov ID source, on July 1, 2026.
Restoration of Citizenship Certificate DVS Intermittent Outage Start Date and Time 1 July 2026 — 3:43PM AEST End Date and Time 2 July 2026 — 11:20AM AEST ---- Restoration of VISA DVS Intermittent Outage Start Date and Time: 1 July 2026 — 3:25PM AEST End Date and Time: 2 July 2026 — 9:58AM AEST
Affected components
Update timeline
- investigating Jul 01, 2026, 06:37 AM UTC
We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved Jul 02, 2026, 01:23 AM UTC
Restoration of Citizenship Certificate DVS Intermittent Outage Start Date and Time 1 July 2026 — 3:43PM AEST End Date and Time 2 July 2026 — 11:20AM AEST ---- Restoration of VISA DVS Intermittent Outage Start Date and Time: 1 July 2026 — 3:25PM AEST End Date and Time: 2 July 2026 — 9:58AM AEST
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