GBG incident

Supplier Service Incident for - GreenID - TINZ - Tenancy Information (NZ)

Resolved after 2 days 17 hours, affecting TINZ - Tenancy Information (NZ), on June 26, 2026.

resolved Jun 28, 2026, 11:41 PM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 26/06/2026 14:33 AEST Incident Resolution Time: 27/06/2026 19:11 AEST

Started
Jun 26, 2026, 06:22 AM UTC
Resolved
Jun 28, 2026, 11:41 PM UTC
Duration
2d 17h
Detected by Pingoru
Jun 26, 2026, 06:22 AM UTC

Affected components

TINZ - Tenancy Information (NZ)

Update timeline

  1. investigating Jun 26, 2026, 06:22 AM UTC

    Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.

  2. resolved Jun 28, 2026, 11:41 PM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 26/06/2026 14:33 AEST Incident Resolution Time: 27/06/2026 19:11 AEST

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