GBG incident
Supplier Service Incident for - GBG ProID - Multiple Services
Resolved after 39 minutes, affecting ProID - UK Credit Bureau (Advanced) (0395) and ProID - UK National identity Register (0245) and 1 more, on June 16, 2026.
Service has been restored. by the supplier for ProID. Action will be taken to determine the root cause and remediate where required by the supplier. Incident Start Time: 16/06/2026 14:35 BST Incident Resolution Time: 16/06/2026 14:59 BST
Affected components
Update timeline
- investigating Jun 16, 2026, 01:51 PM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- resolved Jun 16, 2026, 02:30 PM UTC
Service has been restored. by the supplier for ProID. Action will be taken to determine the root cause and remediate where required by the supplier. Incident Start Time: 16/06/2026 14:35 BST Incident Resolution Time: 16/06/2026 14:59 BST
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