GBG incident

Retrospective Service Disruption - GreenID - DVS - Visa Verification

Resolved on June 14, 2026, affecting DVS - Visa Verification.

resolved Jun 14, 2026, 09:11 PM UTC

Our supplier experienced a service disruption that may have prevented you from using our: DVS - Visa Verification Start Date and Time 15/06/2026 00:03 AEST End Date and Time 15/06/2026 01:38 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.

Started
Jun 14, 2026, 09:11 PM UTC
Resolved
Jun 14, 2026, 09:11 PM UTC
Duration
–
Detected by Pingoru
Jun 14, 2026, 09:11 PM UTC

Affected components

DVS - Visa Verification

Update timeline

  1. resolved Jun 14, 2026, 09:11 PM UTC

    Our supplier experienced a service disruption that may have prevented you from using our: DVS - Visa Verification Start Date and Time 15/06/2026 00:03 AEST End Date and Time 15/06/2026 01:38 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. GBG would like to apologise for any impact caused.

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