GBG incident
Retrospective Service Disruption - GBG Cloudcheck - illion Australia
Resolved on May 17, 2026, affecting Experian Australia.
Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions. The incident duration was between 16/05/2026 21:25 - 16/05/2026 23:25 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise.
Affected components
Update timeline
- resolved May 17, 2026, 09:48 PM UTC
Our supplier experienced a service disruption that may have prevented you from accessing or processing transactions. The incident duration was between 16/05/2026 21:25 - 16/05/2026 23:25 AEST We have escalated this to the supplier and will continue to engage with them regarding service improvements. To customers that have been affected by this issue, we would like to apologise.
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