GBG incident
Service Incident for - GreenID - DVS - Australian Passport
Resolved after 14 hours 26 minutes, affecting DVS - Australian Passport, on April 4, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 04/04/2026 17:02 BST Incident Resolution Time: 04/04/2026 21:50 BST
Affected components
Update timeline
- investigating Apr 04, 2026, 05:46 PM UTC
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved Apr 05, 2026, 08:13 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 04/04/2026 17:02 BST Incident Resolution Time: 04/04/2026 21:50 BST
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