GBG incident
Service Disruption - greenID DVS VIC Birth, Marriage and Change of Name Certificates
Critical Vendor's status page →
Resolved after 17 hours 7 minutes, affecting DVS - VIC Birth, Marriage and Change of Name Certificates, on April 8, 2026.
Start Date and Time 8 April 2026 — 3:13PM AEST End Date and Time 9 April 2026 — 9:22AM AEST
Affected components
DVS - VIC Birth, Marriage and Change of Name Certificates
Update timeline
- investigating Apr 08, 2026, 06:18 AM UTC
Please be advised that GBG Support teams have identified an increase in system errors and/or latency which may cause brief interruptions to the DVS - VIC Birth, Marriage and Change of Name Certificates.
- investigating Apr 08, 2026, 06:24 AM UTC
We are continuing to investigate this issue.
- resolved Apr 08, 2026, 11:25 PM UTC
Start Date and Time 8 April 2026 — 3:13PM AEST End Date and Time 9 April 2026 — 9:22AM AEST
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