GBG incident
Service Incident for - GreenID - DVS - Medicare Card, DVS - Australian Passport, DVS - Medicare Card
Critical Vendor's status page →
Resolved after 3 hours 30 minutes, affecting DVS - Australian Passport and DVS - Medicare Card, on April 16, 2026.
This incident has been resolved. Start Date and Time 17 April 2026 — 2:49AM AEST End Date and Time 17 April 2026 — 6:26AM AEST
Affected components
DVS - Australian PassportDVS - Medicare Card
Update timeline
- investigating Apr 16, 2026, 07:46 PM UTC
We are currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.
- resolved Apr 16, 2026, 11:16 PM UTC
This incident has been resolved. Start Date and Time 17 April 2026 — 2:49AM AEST End Date and Time 17 April 2026 — 6:26AM AEST
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