GBG incident
Supplier Service Incident for - GBG ID3global - UK Credit Reference Bureau (Advanced) (0405)
Resolved after 40 minutes, affecting UK Credit Reference Bureau (Advanced) (0405), on April 17, 2026.
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 17/04/2026 09:02 BST Incident Resolution Time: 17/04/2026 09:50 BST
Affected components
Update timeline
- investigating Apr 17, 2026, 09:04 AM UTC
Our supplier is currently experiencing a service disruption that may be preventing you from using our service. We’re sorry for the impact this may be having on your business and we’re working with our supplier to get this back up and running.
- resolved Apr 17, 2026, 09:44 AM UTC
Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 17/04/2026 09:02 BST Incident Resolution Time: 17/04/2026 09:50 BST
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