GBG incident

Service Incident for GBG Go - Data Verification - UK: Credit Bureau 3

Resolved after 49 minutes, affecting Data Verification - UK: Credit Bureau 3, on April 17, 2026.

resolved Apr 17, 2026, 09:54 AM UTC

Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 17/04/2026 09:02 BST Incident Resolution Time: 17/04/2026 09:50 BST

Started
Apr 17, 2026, 09:04 AM UTC
Resolved
Apr 17, 2026, 09:54 AM UTC
Duration
49m
Detected by Pingoru
Apr 17, 2026, 09:04 AM UTC

Affected components

Data Verification - UK: Credit Bureau 3

Update timeline

  1. investigating Apr 17, 2026, 09:04 AM UTC

    We are currently experiencing a service disruption that is affecting a component used within this product. We’re sorry for the impact this may be having on your Business and we’re working hard to get this back up and running.

  2. resolved Apr 17, 2026, 09:54 AM UTC

    Service has been restored. We're sorry for the impact this may have had on your business. Action will be taken to determine root cause and remediate where required. Incident Start Time: 17/04/2026 09:02 BST Incident Resolution Time: 17/04/2026 09:50 BST

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