GameChanger incident
Verification Codes/ Password Reset Emails Delayed
Resolved after 20 hours 42 minutes, affecting Login and Account Access and GC.com, on May 11, 2026.
The incident has been resolved. Login codes and forgot password emails should arrive normally. We will continue to monitor for any further issues.
Affected components
Update timeline
- investigating May 11, 2026, 07:01 PM UTC
Login codes or forgot password links sent via email are being sometimes delayed or not received. Try waiting if possible or hitting resend code if you do not get a code. We are investigating root cause now and will update when we have more information.
- investigating May 11, 2026, 08:18 PM UTC
Login codes or forgot password emails may be delayed or not received. We are working with our email vendor and do not believe this is caused by GameChanger systems. Try “Resend code” if you do not receive a code or re-attempt the "forgot password" process.
- resolved May 12, 2026, 03:43 PM UTC
The incident has been resolved. Login codes and forgot password emails should arrive normally. We will continue to monitor for any further issues.
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