GameChanger incident

Web Subscription Processing Issues

Resolved after 19 minutes, affecting Payments and Billing, on August 18, 2026.

identified Aug 18, 2026, 02:57 PM UTC

At this time, payment processing for web subscriptions is down. Users will be unable to purchase subscriptions on the web. Web subscription renewals will be delayed but will not affect subscription access.

Started
Aug 18, 2026, 02:57 PM UTC
Resolved
Aug 18, 2026, 03:16 PM UTC
Duration
19m
Detected by Pingoru
Aug 18, 2026, 02:57 PM UTC

Affected components

Payments and Billing

Update timeline

  1. identified Aug 18, 2026, 02:57 PM UTC

    At this time, payment processing for web subscriptions is down. Users will be unable to purchase subscriptions on the web. Web subscription renewals will be delayed but will not affect subscription access.

  2. resolved Aug 18, 2026, 03:16 PM UTC

    This incident has been resolved.

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