Resolved after 1 day 1 hour, affecting FusionPrep iPad Application and API and 1 more, on April 3, 2025.
We have identified the connectivity issue as being related to a scheduled maintenance performed by FusionPrep's cloud services provider, causing undocumented changes. We have resolved the issue and are closely monitoring system availability and performance.
Affected components
Update timeline
- investigating Apr 03, 2025, 12:40 PM UTC
We are currently investigating an issue affecting the Control Panel and API's access to FusionPrep's backend data storage systems. Control Panel access may be intermittent. Submission of checks and batch printing on FusionPrep's iPad application may also be affected.
- monitoring Apr 03, 2025, 12:52 PM UTC
We have identified the connectivity issue as being related to a scheduled maintenance performed by FusionPrep's cloud services provider, causing undocumented changes. We have resolved the issue and are closely monitoring system availability and performance.
- resolved Apr 04, 2025, 01:46 PM UTC
This incident has been resolved.
Your product runs on more than FusionPrep
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services